Customer Service

Send us an e-mail:

We do our best to process your request as quickly as possible and at least within 48 hours.

Call us: (US Customers)

BabySwede Customer Service:

(866) 424-0200 toll free
Use extension #2
Available 24 hrs, every day including weekends.

This phone number is for US customers only.

Postal address

For US customers:

BabySwede LLC
1157 Rockside Road
Cleveland OH 44134
USA

For European customers: (To be used for returns in the webshop or similar):

BabyBjörn AB
Kulltorpsvägen 49
Lanna SE-330 10 Bredaryd
SWEDEN

Send us an e-mail:

You can also send an email to our Customer Service.

US customers: info@babyswede.com

International customers: customerservice@babybjorn.com

Please note that these requests take longer to process, so for urgent matters, use the contact form above.